A³ Platform Features

Issues Tracking

Submit, handle and monitor issues in issues view. Log follow-up, progress and discussion.

Issues tracking

Support team members to create and assign issues to developers. Developers receive notification of assigned issues in home view. All actions, progress, discussion and assignment history are tracked by follow-up.

Tutorial

Issue Reporting and Issue Tracking

YouTube

Report and Track Issues

Link issues

Similar, or duplicated issues can be linked for better referencing and navigation. A³ Platform provides extensive search function to locate issues with keywords.

Verification notification

Support team will receive notification in home view after a submitted issue is resolved. Upon testing, support team may close, or assign the issue back to the developers.