FAQ

Find answers to frequently asked questions (FAQ) about Business Process Visual ARCHITECT (BP-VA).

General Questions

  • Q :What is Business Process Visual ARCHITECT (BP-VA)?

    A :
    BP-VA is full-featured business process modeler seriously supporting latest OMG's Business Process Modeling Notation (BPMN). BP-VA provides the most easy-to-use diagramming environment for you to model your business process, just explore our quick tour to see how BP-VA can help in designing and organizing your business process.
  • Q :What is Business Process Modeling Notation (BPMN)?

    A :
    The Business Process Modeling Notation (BPMN) is a graphical notation that dpicts the steps in a business process. BPMN depicts the end to end flow of a buiness process. The notation has been specifically designed to coordinate the sequence of processes and the messages that flow between different process participants in a related set activities.
  • Q :Who can benefit from using BP-VA?

    A :
    Business Analyst and IT Professional both can benefit from BP-VA. Business Analyst can use the BP-VA to design and document the business process. IT Professional can use BP-VA to capture requirement by analyzing the business process of the existing system.
  • Q :How much does BP-VA cost?

    A :
    BP-VA without maintenance cost US $99.00 per copy. BP-VA with 1 year maintenance cost US $118.50.
  • Q :How much does Teamwork Server cost?

    A :
    Teamwork Server without maintenance cost US $699.00 per copy. Teamwork Server with 1 year maintenance cost US $838.50.
  • Q :What is software maintenance?

    A :
    Software maintenance is the most economical way for you to keep your software up-to-date. Customers are entitled to get all version upgrades within their software maintenance period. The software maintenance is purchased on a yearly basis (e.g. 20 January, 2006 - 19 January, 2007). Maintenance costs 20% of the product listed price per your (US $19.50) if purchase with a product or as an extension of valid maintenance period. If the maintenance contract is prchased separately, it will cost 30% of the listed price (US $29.50). A valid maintenance contract means a maintenance contract within the maintenance period. Customers can purchase a product maintenance of up to three years.
  • Q :Where can I get support when I have inquiry or encountered problem?

    A :
    Visual Paradigm is committed to assist our users on any inquiry and problem about Visual Paradigm products. If you have inquiries about our products, please do not hesitate to contact our technical and sales team at the folloing URLs.
    Technical support:
    http://www.visual-paradigm.com/support/technicalsupport.jsp
    Sales support:http://www.visual-paradigm.com/support/salesupport.jsp
  • Q :Can I get support if I haven't purchased maintenance?

    A :
    Our mission is to deliver a quality application to all of our users. Quality application includes stable and easy-to-use software plus a good technical support service. You can contact our support team no matter you have purchased the maintenance or not. We will try our best to answer your question and fix your problem.
  • Q :Are there any limitations on an evaluation license?

    A :
    There is no feature limitation of an evaluation license. You can use all features with an evalation license including Teamwork. By using an avaluation license your copy and paste (to other application), exported image and printing will have watermark.
  • Q :Can BP-VA support BPEL export?

    A :
    BPEL Business Process can be generated for Oracle workflow engine and JBoss workflow engine
  • Q :What is the relationship between BPMN and BPEL?

    A :
    BPEL is an XML-based language for describing a business process in which most of the tasks represent interactions between the process and external Web services. The BPEL process itself is represented as a Web service, and is realized by a BPEL engine which executes the process description. BPMN is a standard set of diagramming converntions for describing business processes. It is designed to visualize a rich set of process flow semantics within a process and the communication between independent processes. It is intended to support capture of sufficient detail to allow it to be the source of an executable process description. Since BPEL is currently considered the most important stanrd for execution languages, a translation to BPEL is specified in the BPMN standard. By design there are some limitations on the process topologices that can be described in BPEL, so it is possible to represent processes in BPMN that cannot be mapped to BPEL. There are a few concepts, such as Ad-Hoc sub-processes, that BPMN can represent that may not be implemented with any technology.
  • Q :What Operating Systems does BP-VA support?

    A :
    BP-VA can run on Microsoft Windows 98/2000/XP/2003/Vista, Linux, Mac OSX and Sun Solaris.
  • Q :BP-VA is running slow on Linux. Why is this happening?

    A :
    This problem may happen if you are not running with Sun's JRE. It is recommend to run with Sun's JRE instead of other JRE. Sun's JRE can be downloaded at http://java.sun.com/javase/downloads/

Import and Export

  • Q :What kind of Visio file does BP-VA support to import?

    A :
    BP-VA supports importing Visio file in .vdx format.