Page 16 - IT Project Management Framework - Identification
P. 16
Evaluating Intangible Benefits
A B C
Facilities 20% 5,000 3,000 2.000
Equipment 30% 1,500 5,500 2,500
Software 10% 2,000 1,500 600
Hardware 40% 1,500 1,500 3,000
Total 100% 10,000 11,500 8,100
• To evaluate the intangible benefits of possible solutions, a weighted evaluation will be performed.
• Firstly, identify the criteria as needed. In this example we have enhanced user experience, increased customer
satisfaction, compliance and brand equity.
• And choose a weighting between 0 and 100% for each of the criteria. Make sure the total weighting is 100%.
• Then, rate each solution between 1 and 5 for each criteria, with 1 as the lowest rating, 5 as the highest.
• Finally, the weighted average rating for each solution will be obtained.
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