Page 38 - IT Project Management Framework - Planning
P. 38
Communications Requirements
It consists of three main steps
i i i
Identify Identify
Stakeholder’s Information Needs How Information is Reported Determine the Delivery Vehicle
The first step is to identify the Next, identify how information is reported. Finally, determine the delivery vehicle.
information needs of stakeholders For each information need identified in step one For each report or document needed
to communicate information
• Determine the people and target • Identify the purpose of such need, the • Identify the methods for delivering the
group that need to receive a particular provider of the information, report or document agreed upon and
kind of information. that the appropriate levels of quality
• When and how it is collected. are maintained.
• State their information needs.
• And how the information will be • Typical examples include email, verbal,
reported conference call, meeting, written
memo, newsletter, website, formal
presentation and status report.
• Specify the frequency of distribution
for each report or document.
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