Page 27 - IT Project Management Framework - Planning
P. 27
Identify Performance Goals - Example
Improve
T customer’s satisfaction
Time-Based
Time-Based or Not Time-Based?
The shop page must be Increase the average Complete
equally displayed in IE 9+, daily view count of the ‘Add Item to Cart’
Firefox 40+, Chrome 50+ shop page by 20%. by noon 13/8/2017
Poor example:
Complete ‘Add Item to
Cart’ before the interim
meeting
A poor example is to have a feature completed before interim meeting. It has no deadline defined,
and what if the time of meeting changed? Or even cancelled?
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