Page 23 - IT Project Management Framework - Planning
P. 23
Identify Performance Goals - Example
Improve
S customer’s satisfaction
Specific
Specific or Not Specific?
The shop page must be e Increase the average Complete
qually displayed in IE 9+, daily view count of the ‘Add Item to Cart’
Firefox 40+, Chrome 50+ shop page by 20%. by noon 13/8/2017
Poor example:
Support multiple browsers
23
