FAQ
Here are some answers to questions you might have before purchasing.
- Can I try Visual Paradigm Online for free?
Of course! You can create a Visual Paradigm Online account and try it for 30 days for free. Simply sign up Visual Paradigm Online to get started.
- How does licensing work?
If you already have a Visual Paradigm Online account, to purchase a subscription from within your account will update the account from evaluation to fully functional state, effective when you finish the ordering process. If you do not have a Visual Paradigm Online account yet, by placing an order, you will immediately receive a password (by e-mail) for using Visual Paradigm Online. You can then use your e-mail and the password given to log in to Visual Paradigm Online. We will send you another e-mail with an invoice once the order is processed.
- What is included with my license purchase?
Visual Paradigm Online monthly subscription licenses entitle you to use Visual Paradigm Online for the features available under the edition purchased. You can use the latest version of Visual Paradigm Online for as long as you're subscribed.
- Will I receive software updates?
Visual Paradigm Online entitles you to ALL software updates, upgrades and customer supports within the entire subscription period.
- Is there a perpetual license option?
Visual Paradigm Online is available as a monthly subscription license. It allows you to use the latest version of Visual Paradigm Online for as long as you're subscribed.
- What payment methods do you accept?
You can choose the following payment methods:
- Can I buy through your reseller?
Of course! You can create a Visual Paradigm Online account and try it for 30 days for free. Simply sign up Visual Paradigm Online to get started.
- Can I cancel my subscription?
Yes, you can. This can be done in your customer account. However, if you cancel your subscription midway through a billing cycle, there will be no refund for the remainder of the billing cycle.
- I lost my subscription password. What should I do?
Yes, you can. This can be done in your customer account. However, if you cancel your subscription midway through a billing cycle, there will be no refund for the remainder of the billing cycle.
