Jump to Menu

Business Logic Discovery with Decision Table

Business logic reflects the business practices that set a business apart from its competitors. Understanding the business logic is critical in determining how a company can become more competitive. Unfortunately, it is not that easy.

Compatible edition(s): Enterprise, Professional

  • June 11, 2013
  • Views: 28,738
  • PDF

Decision table is one of the tools that helps. It provides a systematic approach in mining and uncovering business logic. In a decision table, business logic is partitioned into the following parts.

Case Study - Supermarket Delivery Service

V&P is the largest supermarket chain in the city. As the city's foremost supermarket, V&P is dedicated to provide its customers with quality products and services. Recently, V&P has decided to review their delivery service to achieve the followings:

  1. Standardize the services of all branches to provide customers with a unified shopping experience
  2. Review and possibly refine the current service to make it more attractive

In order to achieve these, the chief operating officer of V&P have had a meeting with the store managers to review and discuss the current delivery policy. Here are the notes drafted during the meeting:

  1. Orders of $80 and above, with weight lower than 10 kg will be delivered for free
  2. Delivery service is not available if the order value is less than $80.
  3. Regardless of the amount purchased, delivery service is not available when destination is in an outlying islands.

Some managers believe that there do have more rules other than the four listed above. Unfortunately, they are unable to figure them out especially when the rules weren't documented anywhere, ever. One of the managers suggests to do a bit of analysis by porting the rules into a decision table. Here is the decision table he drew base by transforming the four known rules into table form:

decision table

By checking the decision table, one of the managers said, "What about heavier than 10 kg? As I remember, orders weight heavier than 10kg will incur a $10 delivery fee." The managers have been enlightened. They then revised the decision table by adding this new rule. Here is the table updated:

decision table modified

Try it out

  1. Download the decision table sample project.
  2. Start Visual Paradigm and open the downloaded project file.
  3. Open the decision table.
    decision table
  4. Base on the case study above, we have to add this rule into the table: "Orders weight heavier than 10kg will incur a $10 delivery fee." The new rule involves a new business decision - request $10 delivery fee. So let's add a new action first. Move the mouse pointer over the compartment caption Actions. Click on the add button near the caption.
    add action in decision table
  5. Enter Request $10 delivery fee as action.
  6. We can now add the rule into the decision table. Similar to adding an action, add a rule by clicking on the add button near the compartment caption Rules.
    add rule
  7. Let's express the rule by filling in the conditions and actions cells properly. Under the new rule, double click on the cell for condition Transaction > $80. Select Y in the drop down menu.
    fill cell in decision table
  8. Similarly, put Y for the condition Weight > 10 kg.
    fill decision table cell
  9. The decision of this rule is to request $10 delivery fee. Mark the action Request $10 delivery fee with X.
    select action
  10. Let's place the rule next to the second rule so that readers can understand the different business decisions to take when the order is more or less than 10 KG. Right-click on the forth rule and select Move Left from the popup menu.
    move rule to left
    Finally, the decision table should look like this:
    final decision table


Base on a decision table, you can easily discover hidden rules by evaluating the different combinations of conditions.

Decision table also helps in generating new ideas related to decision making. Continue with the supermarket example, the managers may come up with new rule like: Request for an additional payment when the packed goods is too big in size.

The more thoughtful decision making, the better the business.

創造美好 共同成長

We use cookies to offer you a better experience. By visiting our website, you agree to the use of cookies as described in our Cookie Policy.